Shipping policy

Where we ship — We currently ship across the United Kingdom.

Processing time — Orders are processed within 1–3 business days of purchase.

Delivery time — Estimated delivery is 2–4 weeks (approximately 14–28 days) from dispatch. Our pieces are made and shipped from our overseas production partners, which is why delivery takes a little longer than high-street retail. Thanks for your patience — it's worth the wait.

Shipping cost — Free on all UK orders.

Tracking — You'll get a tracking number by email once your order ships. Please allow a few days for tracking to update.

Delays — Occasionally delivery takes longer due to customs, postal backlogs, or busy periods. If your order hasn't arrived within 35 days of dispatch, email us at alvi.rahaman.bd@gmail.com and we'll look into it.

Customs & import charges — In rare cases your local customs office may apply import charges. Any such charges are the responsibility of the customer.